Commerce Dispute
Commerce disputes are complaints related to transactions on commercial platforms, leading to the transaction being contested, prevented or reverted.
By default, the Commerce Dispute's history is 12 months.
Field | Type | Description |
---|---|---|
id | uuid | Unique identifier (UUID) |
amount | Money | Disputed amount of money |
reason | string | Reason of the dispute : NOT_RECEIVED, NOT_AS_DESCRIBED, OTHER |
source_reason | string | Reason of the dispute given by the source provider |
status | string | Dispute status - Possible values : LOST, WON ,PENDING ,OTHER |
created_at | datetime | Date of the creation of the dispute. e.g. ā2021-12-13T16:20:09.627Zā |
source_created_at | datetime | Date on which the dispute was created (as given by the source provider). |
source_updated_at | datetime | Date on which the dispute was updated (as given by the source provider). |
transactions | array of strings | Array of the transaction UUIDs concerned by the dispute |
provider_name | string | Name of the provider the data is coming from (informational field) - e.g. "Paypal", "Stripe", ... |
data_connection_id | uuid | UUID of the data connection leading to this data |